Cancellation Policy

Bookings which are on an hourly basis <= 5hrs

  • > 24hrs before starting time = 0% (Free cancellation)
  • < 24 hrs >= 3hrs before starting time = 25% of total booking costs will be charged (excl. Insurance)
  • < 3hrs before starting time = 100% of total booking costs will be charged (excl. Insurance)

Bookings which are on a daily basis > 5 hrs < 72 hrs

  • > 48 hrs before starting time = 0% (Free cancellation)
  • < 48 hrs >= 6hrs before starting time = 25% of total booking costs will be charged (excl. Insurance)
  • < 6 hrs before starting time = 100% of total booking costs will be charged (excl. Insurance)

Bookings which are on a weekly basis > 72 hrs

  • > 72 hrs before starting time = 0% (Free cancellation)
  • < 72 hrs > 24 hrs before starting time = 25% of total booking costs will be charged (excl. Insurance)
  • < 24 hrs before starting time = 100% of total booking costs will be charged (excl. Insurance)